Refund Policy

Irunmii Naturals 30-Day Happiness Guarantee

At Irunmii Naturals, your confidence matters to us. We believe in the quality of our products and want you to feel good about every purchase you make.

That’s why we offer a 30-Day Happiness Guarantee.

If you’re not satisfied, we’ll work with you to make it right.

Our Promise to You

You have 30 days from the date of delivery to contact us if something isn’t right.

We will review your request and offer one of the following:

Replacement product
Store credit (E-Gift Card)
Refund (when eligible)

Our goal is simple: make sure you feel taken care of.

Refund Eligibility

To qualify for a full refund:

Items must be unopened, unused, and in original packaging
The request must be made within 30 days of delivery

Approved refunds will be issued to your original payment method within 10–12 business days.

Used or Opened Products

We understand that trying new hair care products is part of the journey.

If your product has been opened or lightly used and you’re not satisfied:

You may be eligible for a replacement or store credit
Each case will be reviewed individually to ensure fairness

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

Contact us within 48 hours of delivery
Email irunmiinaturals@gmail.com with:
- Your order number
- Clear photos of the issue

We will resolve the issue as quickly as possible with a replacement, credit, or refund.

Return Guidelines

Items must be returned in original condition and packaging
Customers are responsible for return shipping costs
We recommend using a tracked shipping method, as we are not responsible for lost or stolen returns

Non-Returnable Items

Final sale or promotional items may not be eligible for refunds
Shipping fees are non-refundable unless the error was on our end

Returned to Sender Orders

If your order is returned due to:

Incorrect or incomplete address
Delivery failure or refusal

You will be issued store credit minus original shipping costs.

Our Commitment

Hair care is personal, and results can vary depending on your hair type, routine, and consistency.

While we do not guarantee specific hair growth results, we are committed to providing high-quality, naturally inspired products that support your hair journey.